Verify Your selothoki Account
Verification keeps your account and your money secure — it is not a barrier, it is how we confirm the wallet you withdraw to actually belongs to you. The process runs through your selothoki account settings and asks for a government-issued ID and a match between your registered wallet name and your account name. Once submitted, our team reviews the documents. Withdrawals
are held until verification is complete, so we recommend doing this early — right after your first deposit. A verified account also means fewer friction points when moving larger amounts through DANA, OVO or GoPay.
- Open Account Settings and Select Verification — Inside your selothoki account, go to Settings and tap the Verification tab. The page lists exactly what documents are needed.
- Upload a Government-Issued ID — A clear photo of your national ID is required. Make sure the name on the ID matches the name on your registered e-wallet.
- Confirm Your Wallet Name Matches — Your DANA, OVO or GoPay account must be registered under the same name as your selothoki account to pass the wallet-match check.
- Await Review and Confirmation — Our team reviews submitted documents and sends a confirmation to your account. Once approved, withdrawals and higher Deposit references become available.