Reference

What You Agree To When You Use selothoki

These terms set out the rules that apply to your account on selothoki and how we handle your data, payments, and access. Availability depends on local law and is open to eligible regions in Indonesia.

Account TermsData HandlingPayment RulesAccess ConditionsContact Rights
selothoki What You Agree To When You Use selothoki
REACH OUR TEAM

Contact Us About Legal or Account Questions

If you have a question about your rights under these terms, want to request a copy of your data, or need to report an account issue, our support team handles all of these. Reach us through any of the channels below and quote your account ID so we can pull up your record quickly. Players in Bekasi and Tangerang can use the same channels — there is no separate regional line.

Team online

Live Chat

Open the chat widget from any page while logged in. Quote your account ID and the support agent will access your record directly.

Email Support

Send account or legal queries to our support address. Include your registered email and a brief description of your question.

Help Centre

Our help centre covers common account, payment, and policy questions. Search by topic or browse the legal and account sections.

DATA AND SECURITY

How We Handle Your Account Data

Your data stays within the scope of what is needed to run your account and process payments. We do not sell your information to third parties, and we do not share it beyond what is required by applicable law or needed to process your DANA, OVO, or GoPay transactions. Account data is retained for as long as your account is active and for a period after closure as required by applicable regulations.

Cookie Policy

We use session cookies to keep you logged in and performance cookies to measure page load. You can adjust cookie preferences from the settings panel in your browser.

Account Security

Login is protected by OTP sent to your registered mobile number. If you notice unfamiliar activity, change your password immediately and contact support.

Data Retention

We keep your account records for the period required under applicable regulations. You can request a summary of your stored data at any time via our support channels.

Request a Change

To update personal details, correct a data error, or request deletion, contact support with your account ID. We process these requests in line with applicable law.

Common Questions About Your Rights and Our Terms

Below are the questions we hear most often about account terms, data rights, and policy on selothoki. If your question is not covered here, reach us via live chat or email.

These terms apply to your use of selothoki in regions where access is permitted under local law. If access is restricted in your area, these terms do not create an entitlement to use the platform.

Yes. Contact our support team with your account ID and request a data summary. We will respond in line with the timeframe required by applicable regulations.

After account closure, we retain records for the period required under applicable law, then delete them. You can ask support to confirm the retention period that applies to your account.

Log in, go to account settings, and update your wallet number before your next transaction. Mismatched wallet details can delay withdrawal verification, so keep them current.

Change your password immediately using the account security page, then contact support via live chat with your account ID. Our team will review login activity on your account.

We post updates on this page with a clear date. Continuing to use your account after a change is posted means you accept the revised terms. Check this page periodically for updates.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.