What We Collect and Why We Use It
When you open an account with us, we collect the details you provide at registration — name, contact information, and your chosen payment method. If you deposit using DANA, OVO, or GoPay, we record transaction references to verify your payment and credit your account balance correctly.
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We do not store your full e-wallet credentials; the wallet app handles authentication on its own side. We also collect session data — device type, browser, and IP address — to keep your account secure and detect unusual login activity. This information is used only for
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account operation, fraud prevention, and support. We do not use your data for advertising profiling or pass it to marketing networks. Data retention follows what local law requires for financial record-keeping in Indonesia, and we delete personal data that is no longer needed for those purposes.
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Access to your data inside our systems is restricted to staff with a direct operational reason. If local law or eligible region rules require us to disclose data to authorities, we comply only to the extent the law requires. Availability of this service depends on local
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law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.